Address
Office 1210 , Yes Business Tower Barsha 1 , Dubai , United Arab Emirates
Monday- Saturday
9 AM - 6 PM
Sunday
Closed
Idiva Store operates this website and provides all the information, tools, and services available on the site to users who accept the terms, conditions, policies, and notices outlined here. Throughout the site, "we," "us," and "our" refer to Idiva Store. By using or accessing any part of the site, including purchasing something from us, you agree to the Terms of Service, which apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
Before accessing or using our website, please read these Terms of Service carefully. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. Acceptance of these Terms of Service is expressly limited to these terms if they are considered an offer.
The Terms of Service apply to any new features or tools added to the store. You can review the most up-to-date version of the Terms of Service at any time on this page, and we reserve the right to update, change, or replace any part of these terms by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes, and your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Ecwid hosts our store and provides the e-commerce platform that enables us to sell our products and services to you.
SECTION 1 - TERMS OF USE FOR ONLINE STORE By agreeing to these Terms of Service, you confirm that you are of legal age in your state or province of residence or that you have given us permission to allow your minor dependents to use this site. The use of our products for any illegal or unauthorized purpose, or violating any laws in your jurisdiction, including copyright laws, is strictly prohibited. You must not transmit any worms or viruses or any code of a destructive nature. Failure to comply with any of these Terms will result in the immediate termination of your access to our Services.
SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. You understand and acknowledge that any content you provide, except for credit card information, may be transferred unencrypted and could be subjected to transmissions over various networks or devices. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written consent. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION We strive to provide accurate, complete, and timely information on our website. However, we are not responsible for any inaccuracies, incompleteness, or outdated information on this site. Any reliance on the material on this site is at your own risk, and we encourage you to consult primary sources for more accurate and complete information. We reserve the right to modify the contents of this site at any time without prior notice, and we are not obligated to update any information on our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without prior notice. We reserve the right to modify or discontinue the Service, or any part thereof, without prior notice at any time. We shall not be liable to you or to any third-party for any modifications, price changes, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Some of our products or services may only be available online and are subject to return or exchange only according to our Return Policy. We make every effort to display the colors and images of our products as accurately as possible, but we cannot guarantee that your computer monitor will accurately display the colors. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.
SECTION 6 - Accuracy of Billing and Account Information We reserve the right to refuse any order that you place with us. In our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed by or under the same customer account, credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may try to notify you by contacting the email and/or billing address/phone number you provided at the time of purchase. We reserve the right to restrict orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide accurate, current, and complete account and purchase information for all transactions made on our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
For more detailed information, please review our Returns Policy.
SECTION 7 - Optional Tools We may give you access to third-party tools over which we have no monitoring or control, and we provide such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also offer new services and/or features through the website in the future (including the release of new tools and resources), which will also be subject to these Terms of Service.
SECTION 8 - Third-Party Links Certain content, products, and services available through our Service may contain materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Before engaging in any transaction, please carefully review the third-party's policies and practices to ensure that you understand them. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
SECTION 9 - User Comments, Feedback, and Other Submissions
If we request, you may send specific submissions (e.g., contest entries), or without our request, you may send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'). By sending us comments, you agree that we may use them without restriction, including editing, copying, publishing, distributing, translating, and using them in any medium. We are not obligated (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but are not obligated to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or that violates any party's intellectual property or these Terms of Service. You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary.
SECTION 10 - Personal Information When you provide personal information to the store, our Privacy Policy governs it. To view our Privacy Policy, please visit the appropriate section.
SECTION 11 - Errors, Inaccuracies, and Omissions From time to time, there may be typographical errors, inaccuracies, or omissions on our site or in the Service. Such errors may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information, or cancel orders at any time, without prior notice (including after you have submitted your order). We are not obligated to update or amend any information in the Service or on any related website, including pricing information, except as required by law. The absence of any specified update or refresh date in the Service or on any related website should not be construed to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - Prohibited Uses In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that may be used in any way that will affect the functionality or operation of the Service or any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We cannot guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. We also cannot guarantee that the results obtained from using the service will be accurate or reliable. You agree that we may remove the service for indefinite periods or cancel it at any time without notice. You acknowledge that your use of the service is at your own risk, and the service and all products and services provided through it are "as is" and "as available," without any express or implied warranties or conditions, including but not limited to implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement, except as expressly stated by us.
In no case shall Idiva Store, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available through the service, even if advised of their possibility. In states or jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not allowed, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Idiva Store and its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. The validity and enforceability of the remaining provisions shall not be affected.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective until terminated by either you or us. You may terminate these Terms of Service by notifying us that you no longer wish to use our services, or by ceasing to use our site. If we suspect that you have failed to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. We may also deny you access to our services (or any part thereof) accordingly.
SECTION 17 - COMPLETE AGREEMENT If we fail to enforce any right or provision in these Terms of Service, it does not mean we have waived that right or provision. These Terms of Service, along with any policies or rules posted by us on this site or regarding the Service, constitute the complete agreement between you and us, governing your use of the Service. These terms replace any prior or concurrent agreements, communications, and proposals, whether written or spoken, between you and us (including earlier versions of these Terms of Service). Any ambiguity in interpreting these Terms of Service will not be used against the party that created them.
SECTION 18 - APPLICABLE LAW These Terms of Service and any additional agreements for Services we provide are governed by the laws of Lebanon and should be interpreted accordingly.
SECTION 19 - CHANGES TO TERMS OF SERVICE You can always find the latest version of these Terms of Service on this page. We reserve the right to update, modify, or replace any part of these Terms of Service at our discretion by posting updates and changes on our website. It is your responsibility to check our website regularly for any changes. Your continued use or access of our website or Service after we post any changes to these Terms of Service will signify your acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Quality: The company strives to offer high-quality products that meet or exceed customer expectations.
Innovation: The company values innovation and seeks to create unique, new products that stand out in the marketplace.
Sustainability: The company prioritizes environmental sustainability and ethical business practices, such as using eco-friendly ingredients and packaging.
Inclusivity: The company values diversity and inclusivity, offering products that cater to a wide range of skin tones, types, and needs.
Customer satisfaction: The company prioritizes customer satisfaction and seeks to build long-term relationships with customers.
I have been using IDIVA Cosmetics for several months now, and I am absolutely in love with their products! The quality is amazing, and I appreciate their commitment to using natural, eco-friendly ingredients. Plus, their customer service is top-notch.
IDIVA Cosmetics has quickly become my go-to for all things beauty. Their products are high-quality and affordable, and I love that they prioritize sustainability and ethical business practices. I recommend them to all my friends!
Monday- Saturday
9 AM - 6 PM
Sunday
Closed